Most frequent questions and answers

If we don’t sell all of the tickets for a competition the draw will go ahead regardless! We set a date for the competition to end and that is the date we stick too! 

Yes! We would love to hear any suggestions you may have for future competition prizes, get in touch with us using one of our social media platforms or going through the “contact us” page on the site.

Once you participate in a competition you will be given a ticket number which will be displayed on checkout but also you can find out your ticket numbers by heading over to the “My account” section and clicking on “tickets” and checking for an email from us.

Once all tickets have sold out or the competition end date/time has been hit we will do a live draw on our Facebook page and use a random number/name wheel to select the winning ticket number. Keep an eye out on our Facebook page for updates on when the live draws will be. 

Every competition is different but if we have a limit on how many tickets can be bought it will be stated on the individual competition page.

Phat Lad Credits


Refer others and get £2 PhatLad Credits when they spend £10

Get £1 PhatLad Credits for every £10 spent entering our competitions


Reedem your PhatLad Credits for a discount on any of our competitions